Sigma is one of the largest privately owned consulting companies in Sweden with 5000 employees spread out across 15 offices in 5 countries
To introduce a clear HR-IT strategy for all Sigma companies with common, efficient and digital processes.
Sigma Group wanted one common source of master data with the possibility to automate processes for increased efficiency, quality, security, traceability, GDPR, ISO and customer requirements. Sigma's complexity required the possibility to make company specific adjustments within the group, to ensure maximum business value for both the group and the individual companies.
The organisation has a dynamic work force, with a staff turnover of 25% every year, demanding a lot of administrative work for both HR and IT in handling on- and offboarding. The pandemic also introduced a high need for reboarding, when rehiring staff.
Sigma wanted to move HR to the centre of the digitalisation, to strengthen the employee experience for enhanced competitiveness and employer branding, as well as supporting proactive and efficient leadership to give leaders more time for employee support.
This was the first group wide project Sigma completed. Involvement from all companies made it possible to establish communication lines, exchange experiences around HR processes, learn from each other, and solve critical challenges.
By implementing a common HCM solution, Sigma now has a system that links processes, and makes it more relevant, transparent and easy to access for all employees. Internal surveys show that feedback from managers is positive.
Today, over 300 managers work according to a structured process that enhances both IT security, efficiency and leadership quality.
- Key factors for the success have been to get buy-in from internal stakeholders at an early stage, appoint project managers who understand on what grounds the decision was made, commitment from the steering group, and a great match with CatalystOne. It is crucial to build a strong partnership with the vendor, says Christian Malmberg, CIO Sigma IT.
50% reduction in time spent during onboarding of new employees
75% reduction in time spent during employment
40% reduction in time spent by the IT department handling HR-related matters like handling hardware, licenses, and subscriptions
- When the pandemic hit, the system made it possible for the managers to spend their time on the right task – taking care of the people . They needed to spend time with worried staff, and that was now possible because of all the information they could get from the system - you can access exact employee data by the push of a button. It also made it possible to handle furloughs, and for having discussions with the union and the people. Another important aspect was reboarding – the process of getting people back. Eva Olsson, Sr Project Leader and Business Development Manager
Having the system in place, made the company more recilient to the forced changes brought on by the Covid-19 pandemic, with aspects such as:
Sigma Group needed a HR system to reduce manual processes and improve security as well as digital employee experience. As a world wide organisation - with seven different company groups, Sigma needed a group common, yet company specific solution. The different companies had unique needs and high requirements on quality, flexibility, fast decisions and adjustments, all at the same time.
As the first company wide initiative, involving more than 300 managers, Sigma has developed a common foundation with flexibility for individual company needs and add ons. Today, over 300 managers work according to a structured process that enhances both IT security, efficiency and leadership quality.
Sigma has managed to reduce time spent on HR administration with 50-75% (for the HR, managers and salary department) , and IT's time on HR related matters with 40%. The companies of Sigma Group now have systematic and thought-through workflows that create great business value and positive employee engagement. The system supported processes have resulted in compliance (GDPR, ISO, IT Security, Customer requirements) and the project has created improved relations - both centrally and locally - where exchange of experiences that didn’t exist before have taken form. Improvement measures have become easier to both discuss and implement, with less need for change management/education.
One set of master data with the possibility to automate and make processes efficient, putting HR in the center of digitalisation
“We have reduced the time spent on HR administration with more than 50% and IT's time handling HR-related matters by 40%. After implementing CatalystOne, the best feedback we get from managers is the question “How did we manage before?” And we are just getting started.”
– Eva Olsson, Business Developer, Sigma IT
TheVIT used CatalystOne Competence Developer to gain insight into the skills and competencies in their workforce. This solution gives HR, management and senior leadership a complete overview of skill gaps in your organisation or department.
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