A great cultural fit and aligned expectations were central to the success of this project.
SBAB explain how they went about selecting and implementing their brand new HR system:
Our business at SBAB is based on innovative thinking and being a digital organisation, and we have the same high ambitions towards our employees as we do towards our customers. Looking at how employment and organization data is handled is therefore an obvious focus area for us, but it had little attention in 2017 - either from an HR or an employee perspective. Master data on an employment and organizational level was handled in different systems, with little or no integration. The goal was to find a solution where this data and associated processes could be managed by - and available to - HR, employees, and managers - all in one place. A single point of entry for information on individuals and the organization.
Before the procurement process began, we defined several requirements both for the system solution and for the supplier, but the most important were for the system to accommodate solutions for several strategic HR processes, and for the supplier to work with an agile project plan while matching our culture and entering into a partnership - not a traditional "purchaser-supplier" relationship.
In addition, the solution would need to satisfy the following sub-areas:
SBAB Bank AB (publ) started operations in 1985 and is wholly owned by the Swedish state. SBAB's business concept is to offer loans and savings to private individuals, tenant-owner associations, and real estate companies in Sweden, with innovative thinking and consideration.
“An important part of the procurement process was to find a cultural match between us and the supplier and to enter into a mutual cooperation rather than a classic "client-supplier" relationship. It turned out that this approach was critical to the success of the project. We therefore want to communicate that HOW is at least as important as WHAT - something that needs to be included as an evaluation point in the procurement of new suppliers.”
– Camilla Fagerberg, HR-Project Manager, SBAB
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